Should you receive items in error, or that are faulty, you should notify us within 3 days of receipt. Returns will only be accepted once authorised by us and a returns reference number has been issued. We will then arrange for them to be returned to us free of charge.
For any goods that are simply not wanted or are incorrectly ordered, a restocking fee of 20% of the invoice value will be applied. All goods returned under this category will be at cost to yourself and must be returned with 14 days of the original invoice date.
All items returned as faulty will be liable for a manufacturers inspection. We cannot guarantee replacement or credit; a warranty repair may be given.