Delivery and Returns

Free standard delivery

Deliveries

Our deliveries are via Royal Mail or courier, the following different delivery options are available:

3-5 Working Days
Next Working Day Delivery

The charges for each service are shown in the table below. Prices are inclusive of VAT.

Please note there are additional charges for Scottish areas outside the mainland, Republic of Ireland, Northern Ireland, Channel Islands, Isle of Man and Isle of Wight. In addition these areas may incur longer delivery times of which you will be notified.

Any orders placed on backorder will take longer to be delivered. Please allow an additional 5 working days for these orders to be shipped.

Delivery OptionsUnder £100Over £100
3-5 Working DaysFREEFREE
Next day£5.79 ex VATFREE

Last Order Times

Order before 1:00pm Monday to Friday excluding bank holidays and we will dispatch your order the same day. Orders placed over the weekend or on a Bank Holiday will be dispatched the next working day.

Next Day Deliveries

Next day deliveries will be delivered the next working day provided you have ordered before the last order time of 1pm. Our couriers do not deliver on weekends or bank holidays.

Delivery Addresses

We can deliver to any address of your choosing. Simply specify your delivery address at the Checkout. You have the option to save your delivery address for any future orders.

Order Tracking

Once your order has been dispatched we will send you an email with the tracking number.

Returns

Should you receive items in error, or that are faulty, you should notify us within 3 days of receipt. Returns will only be accepted once authorised by us and a returns reference number has been issued. We will then arrange for them to be returned to us free of charge.

For any goods that are simply not wanted or are incorrectly ordered, a restocking fee of 20% of the invoice value will be applied. All goods returned under this category will be at cost to yourself and must be returned with 14 days of the original invoice date.

All items returned as faulty will be liable for a manufacturers inspection. We cannot guarantee replacement or credit; a warranty repair may be given.