Here is a short list of our most frequently asked questions. Should you have any queries which are not answered below, please contact us from our contact page, or call us on 0113 345 0920 and we will be happy to help.
What are the delivery charges for orders?
We offer free delivery in 3 - 5 working days. Should you need your order urgently, we offer Next Day Delivery. Charges for this service start from £6.95 per order. Should your order be over £100, you will qualify for free next day delivery. More details can be seen on our delivery charges page.
How long will delivery take?
Orders placed before 1.00pm will be shipped for Next Day Delivery. Orders placed for deliveries in 3-5 working days will be shipped within 1-2 working days.
Which payment methods are accepted?
Payments accepted include all major credit/debit cards, Paypal Express or Direct Bank Transfer.
Do I receive an invoice for my order?
An invoice is prepared for all orders, a copy of which will be included with your order.
What is your returns policy?
If items are received in error or are faulty, we must be notified within 3 days. We will then arrange for them to be returned free of charge. For all other reasons, they must be returned at your own cost and a restocking charge will be applied. Please see Returns policy page for full details.